Onea.

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    Contact Us

    156-677-124-442-2887 [email protected] 184 Street Victoria 8007

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      STAY SAFE – SHOP ONLINE

      Frequently Asked Questions

      How long after purchase on website will I get the package?

      It takes:

      – 1-2 working days if your address is in Ho Chi Minh City

      – 1-3 working days for other cities / provinces in Vietnam

      – 10-14 days for other countries

      Can I change my shipping address after placed order?

      Please contact [email protected] to get support.

      Can I exchange a product when it doesn’t fit or I don’t like the design?

      Nene supports you to change size / style of a product. For detail about it, click Exchange Product Policy.

      What is Ree-Pay?

      Ree-Pay is a digital service that allows you buy an item now and pay it off later in fortnightly instalments. All information regarding Ree-Pay can be viewed directly on the Ree-Pay website at the link https://www.ree-pay.com/en/faq/

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